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What is Voicebox?
Voicebox is a real-time voice feedback tool that lets customers speak naturally — no apps, no logins, no typing. Businesses collect rich, authentic insights directly from voice messages, anywhere in the customer journey.
Customers scan a QR code or tap a link and record a short voice message. That message is transcribed, analyzed using AI, and delivered to your dashboard with sentiment, topics, and suggested next steps — instantly.
Just a Voicebox account. No code is needed to launch your first Voicebox — you can generate links and QR codes immediately. Developers can also embed Voicebox in apps or websites with one line of code.
Anywhere your customers interact with your brand — on packaging, receipts, in-store signage, email campaigns, product pages, checkout flows, support follow-ups, and more.
No. Voicebox is browser-based and works on any device. Customers don’t need to download an app or sign in.
Voice messages are transcribed using high-accuracy AI models, then analyzed for sentiment, emotion, urgency, and topic. You get structured insights and action prompts automatically.
Yes. Voicebox uses end-to-end encryption and a zero-data architecture — we don’t collect or store any personal data unless explicitly allowed. All analysis happens securely and in compliance with global privacy standards.
Voicebox supports over 100 languages out of the box. This includes region-specific dialects and multi-language analysis in the same message.
Yes. Voicebox integrates with platforms like Salesforce, Shopify, Teams, and Slack, and you can export or stream data to your internal dashboards.
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